Privacy Policy

Last updated: 31 July 2026

This privacy policy explains how Something Happening (“we”, “us” or “our”) collects and uses personal information when you visit somethinghappening.co.uk or contact us through the website.

1. Who we are

The person or organisation responsible for your personal information is:

Something Happening Ltd.
Suite 3 Middlesex House, Rutherford Close, Stevenage, SG1 2EF
info@somethinghappening.co.uk

If you have any questions about this policy or how we use your personal information, please contact us using the details above.

2. Information we collect

Information you provide through our contact form

When you submit a form on this website, we may collect:

  • your name;

  • your email address;

  • your telephone number, if requested;

  • the contents of your message;

  • any other information you choose to provide; and

  • technical information associated with the submission, such as the date and time it was submitted.

Please do not include sensitive personal information in a form submission unless it is necessary.

The form is provided through Squarespace, our website hosting provider. Form submissions are sent to our email account.

We use this information to:

  • read and respond to your enquiry;

  • provide information or services you have requested;

  • manage our relationship with you; and

  • maintain appropriate administrative records.

Our lawful basis will normally be our legitimate interests in responding to enquiries and operating our organisation. If your enquiry concerns a service or proposed agreement, we may also process the information because it is necessary to take steps at your request before entering into a contract or to perform a contract with you.

We do not use contact-form information to send marketing communications unless you have specifically agreed to receive them.

Website analytics

We use Squarespace Analytics to understand how visitors use the website. Depending on our settings and your cookie choices, Squarespace may collect information including:

  • your IP address;

  • browser, device and operating-system information;

  • the pages you visit;

  • the date, time and duration of your visit;

  • the website or link that referred you to our website;

  • your approximate geographical location; and

  • information about how you navigate and interact with the website.

We use this information to measure website traffic, understand which content is useful and improve the website.

Where analytics involve non-essential cookies or similar technologies, we ask for your consent before using them. When you first visit the website, you can accept or reject non-essential cookies using our cookie banner. You can change your choices at any time by selecting ‘cookie preferences’ in the website footer

Where consent is required, our lawful basis is consent. You may withdraw your consent at any time. Where anonymous or otherwise non-cookie analytics are used, our lawful basis is our legitimate interests in understanding and improving the website.

3. Cookies and similar technologies

Cookies are small files stored on your device when you visit a website. This website may use:

  • essential cookies, which are necessary for the website to function;

  • analytics cookies, which help us understand how the website is used; and

  • preference or functionality technologies, which may remember settings such as accessibility choices.

Essential cookies do not require consent. We will not place non-essential cookies unless you have consented to them through our cookie banner.

You can change or withdraw your consent at any time through the cookie banner in the website footer. You can also delete or block cookies using your browser settings, although doing so may affect how parts of the website work.

For further details about the cookies used on this website, please see our Cookie Policy or the cookie-preference panel.

4. Who receives your information

We may share personal information with carefully selected service providers where necessary to operate the website and respond to enquiries. These may include:

  • Squarespace, which hosts the website and provides its forms and analytics services;

  • Gmail and Google workspace, which receives webform submissions; and

  • professional advisers, regulators or public authorities where disclosure is required by law.

These providers may process information on our behalf or, in some circumstances, for their own purposes under their respective privacy policies.

We do not sell your personal information.

5. International transfers

Some of our service providers are based outside the United Kingdom or may process information in other countries, including the United States.

Where personal information is transferred outside the UK, we rely on an appropriate legal safeguard, such as UK adequacy regulations or contractual protections approved under UK data-protection law. You can contact us if you would like more information about the safeguards applying to your information.

6. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

We normally keep:

  • contact-form submissions and related correspondence for 24 months after the enquiry has been resolved;

  • information connected with a contract or financial transaction for the period required by applicable legal, tax and accounting obligations; and

  • analytics information in accordance with our Squarespace settings and cookie choices.

We may retain information for longer where this is necessary to establish, exercise or defend legal claims or comply with a legal obligation.

7. How we protect your information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

However, sending information over the internet can never be guaranteed to be completely secure. Please take care when deciding what information to send through the website.

8. Your rights

Depending on the circumstances, UK data-protection law may give you the right to:

  • ask for a copy of the personal information we hold about you;

  • ask us to correct inaccurate or incomplete information;

  • ask us to delete your information;

  • ask us to restrict how we use your information;

  • object to our use of your information;

  • receive certain information in a portable format;

  • withdraw your consent at any time, where we rely on consent; and

  • complain to the Information Commissioner’s Office.

You have the right to object where we process your personal information on the basis of our legitimate interests.

These rights are not absolute and may be subject to legal exceptions. To exercise one of them, contact us atinfo@somethinghappening.co.uk. We may need to ask for information to confirm your identity.

You can complain to the Information Commissioner’s Office at:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: https://ico.org.uk/make-a-complaint/

We would appreciate the opportunity to address your concerns first, so please contact us before making a complaint if you feel able to do so.

9. Links to other websites

This website may contain links to websites operated by other organisations. We are not responsible for their privacy practices. You should read the privacy policy of each external website you visit.

10. Changes to this policy

We may update this privacy policy when our practices, services or legal obligations change. The latest version will always be published on this page, with its revision date shown at the top.